CUSTOMER SERVICE DETAILS
Our Customer Care is available by phone Monday to Saturday, or you can simply send us a message using the Contact Us form.
Please note that we are only able to provide assistance for issues related to the Online Store and your online shopping experience. We are not able to answer questions concerning retail stores or any other service offered by Diesel.
WE ARE EXPERIENCING HIGH VOLUME OF CONTACTS, PLEASE ALLOW US FEW ADDITIONAL DAYS TO COME BACK TO YOU.
You may contact customer service by calling +39 0232116928 between the hours of 8 am to 8 pm CET (7 am to 7 pm GMT), Monday to Saturday, excluding national holidays.
1 Jan (New Year)
6 Jan (Epiphany)
25 Apr (Liberation Day)
1 May (International Workers’ Day)
2 Jun (Italian National Day)
15 Aug (Assumption)
1 Nov (All Saints’ Day)
8 Dec (Immaculate Conception)
25 Dec (Christmas)
26 Dec (Saint Stephen - Boxing Day)
If you have any question or need help with your account, you
may contact us to assist you.
We will respond to every message within 1 working day,
Monday to Saturday, excluding holidays.
Phone: +39 02 3211 6928
From 7am to 7pm GMT, from Monday
to Saturday, excluding holidays